ST Express Service Guide

Why KYC is Required

  • Confirm the identity and legitimacy of our customers.
  • Prevent misuse of logistics channels for prohibited or fraudulent activities.
  • Ensure accurate billing, documentation and service coordination.
  • Meet statutory and regulatory obligations.

KYC Documents Required for Individual Customers

  • Valid government-issued photo ID such as Passport, National ID or Driving Licence.
  • Proof of address such as utility bill, rental agreement or bank statement.
  • Contact details and tax identification number, if applicable.

For Corporate Customers

  • Certificate of Incorporation or Business Registration.
  • Tax registration documents such as PAN, GST, VAT or applicable Tax ID.
  • Authorised signatory ID and authorisation letter.
  • Registered office address proof.
  • Board resolution, if required.
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