ST Express Service Guide

Weight Calculation

Shipment charges are calculated using either actual weight or volumetric weight, whichever is higher.

1. Actual Weight (Gross Weight)

The physical weight of the shipment measured on a weighing scale, including packaging.

Example: A box of steel parts weighs 50 kg and occupies little space. Charges are therefore based on its actual weight.

2. Volumetric Weight (Dimensional Weight)

A calculated weight based on the space occupied by a shipment rather than its physical mass.

Example: A carton weighs 10 kg but has a volumetric weight of 25 kg. Charges apply to 25 kg.

Volumetric Weight (kg) = Length × Width × Height (cm) ÷ 5000

Chargeable Weight Rule

  • Actual weight or volumetric weight, whichever is higher, will be charged.
  • A fraction above 100 grams will be rounded to the next kilogram.
  • Example: 1.101 kg will be considered 2 kg, and 2.101 kg will be considered 3 kg.
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